During this year's SAP NOW, we invite you to a unique presentation in which Piotr Krzywdziński (SI-Consulting) and our client Rafał Włodarczak (Amica Group) will show how SAP technology supports service processes.
As part of the presentation “A new dimension of service at CDA (Amica Group),” they will present:
- Operational challenges in the area of service in the household appliances industry
- Goals and effects of implementing SAP Field Service Management (FSM)
- The role of SAP FSM in the Amica Group's system architecture
- Directions for the development of FSM using AI
📅 This is a must-see event on the first day of the conference as part of the “Technological leap” track. In particular, it is recommended for:
- members of management who want to make the right decisions and develop their business based on proven technologies,
- IT department heads who need solutions that facilitate day-to-day management and ensure system stability,
- enterprise architects looking for ways to better integrate processes and systems within their organization,
- business analysts who want to translate data into real conclusions and recommendations faster,
- representatives of SMEs who want to use tools previously available mainly to large companies and increase the competitiveness of their business.
👉 Be sure to join us at SAP NOW and learn how SAP solutions support the growth of businesses and people.