The SAP implementation in USP covered all of the company’s business areas. Looking from the process angle on those areas, integrated SAP ERP management system is used for purchase, production process (including quality control), storage economy service, sales, accounting, and controlling.
The functional extent of the implementation was so vast that it is called in the specialist literature the big bang implementation strategy. The application modules implemented during that project were Finance (FI) with Asset Accounting (FI-AA), Controlling (CO), Sales and Distribution (SD), Materials Management (MM), Warehouse
Management (WM), Production Planning (PP), Quality Management (QM), and also management reporting system based on Business Information Warehouse (BW).
This was a major implementation and it was carried out in a remarkably short time—only 9 months from the first drafts till the go-live. The works started in March 2009 while the go-live took place in January 2010. During the following months the new system users support was carried out along with some optimizations within the implemented solutions. Sales and Distribution is one of the most crucial areas for a pharmaceutical company
focused on offering its clients not only the highest quality products but also the highest quality of sales processes.
USP is known for high standards of sales relations and maintaining the high quality of sales processes service during a transition from the “old” to the “new” system was one of the main goals of the implementation. What is more, additional requirements concerning the new processes service were specified. One of such requirements was the modification of information transfer between the consumers and the USP sales department. Previously, an efficient communication was possible using EDI between larger consumers and USP. The implementation allowed for EDI messages to be enriched. EDI implementation in USP improved also the range of GS1 standards. USP and SI-Consulting in a textbook fashion employed the possibilities of cooperation between business and so called standard setting organization.
USP as a producer in the pharmaceutical sector has to comply with very strict regulations of Pharmaceutical Law. All of the production and distribution processes, and their representations in the IT system, must fulfil GMP (Good Manufacturing Practice) requirements; thus, the entire implementation process was carried out according to so called validation rules for the GMP requirements. The efficient harmonization of implementation was a result of the methodology used and the model V requirements (from GAMP 5 guide). The harmonization could run swiftly because of a high organizational culture of the ordering company (USP) and the fact that the Main Validation Plan for SAP ERP implementation was prepared and approved before hand.
A different implementation, on a smaller scale, of a less advanced version of ERP system was carried out a few
years ago in that company, but it has an impact on the efficiency of the current SAP implementation. The former validation also included the validation requirements; moreover, it was conducted by the same exterior specialists who took part in the implementation of the current SAP system.
The go-live took place in the scheduled time while the project was compl
eted by means of a complex budget which could not be exceeded. In the spring of 2010 during a periodic GIF (the Main Pharmaceutical Inspectorate) check-up in USP, also the IT area with SAP ERP system has successfully passed the audit.
The implementation project was carried out by both SAP and SI-Consulting.