Blog | SI-Consulting

Transformation of the sales process on the B2C market in the light of changes in the e-Customer's purchase behaviorism

The first decade of the 21st century showed that Poles have a new hobby - "Weekend visiting shopping malls". We have witnessed family trips for shopping, dining, and entertainment, which continue to this day. This period resulted in the appearance of over 400 shopping centers with a total area of approximately 9 million sq m. Large-format stores have accustomed us to making purchasing decisions under the influence of a wide range of products, promotions, radio and television advertisements, and subjective indications of the seller. Purchasing decisions were limited only by the time spent in the store and the store's range available at the moment.

Benefits from the implementation of the CRM system. what changes can it take? Relevant in promotion and getting customers.

Management of Customer Relations Customer Relationship Management; CRM) is invariably one of the most important and popular concepts that can be found in both literature and business practice. Despite this, it is often perceived incorrectly - mainly through the prism of a CRM-class IT system. However, the strategic aspect of the CRM philosophy is ignored.

Security of IT Systems

The problem of ensuring IT security grows with the enterprise, but it occurs in every organization that processes information critical to its functioning. Very often, this problem appears when trying to make users aware of the threats of hardware and software.

Integrated system for monitoring the market of medicinal products (SI-ZSMOPL)

Under the proposed amendments to the Act of September 6, 2001, the Pharmaceutical Law, entrepreneurs trading in medicinal products, reimbursed foodstuffs for particular nutritional uses, and reimbursed medical products, as of January 1, 2018, will be obliged to transfer the data indicated in these regulations to the Integrated System Monitoring the Trade in Medicinal Products (ZSMOPL) of the Ministry of Health. This obligation will be exercised by all entities involved in the circulation of medicinal products, reimbursed foodstuffs for particular nutritional uses and medical devices on the territory of the Republic of Poland.

JPK - STANDARD AUDIT FILE IN SAP SYSTEMS

On July 1, 2016, amendments to the Tax Code regarding the provision of data by taxpayers at the request of tax authorities in the form of Standard Audit File (JPK) will come into force. This means that companies are required to adapt their IT systems so that they can generate detailed data for inspection.

Why use RPA tools during COVID-19 pandemic?

The coronavirus pandemic that has been going on for several weeks significantly affects most aspects of our

From july 1, entrepreneurs need to brace themselves for changes! Check what you need to know about the whitelist of taxpayers

For over a year now, the Whitelist of Taxpayers keeps the economic services of our clients awake at night.

Finance and accounting - simple and with no complications!

An integrated IT system - such as SAP - should support you in a wide range of activities and enable you to respond to changes in the environment of your organization. Thanks to these two features of the IT system, company's work can become much simpler and... more enjoyable!

The five design sins on implementation

Artykuł ten kieruję przede wszystkim do osób, które już wiedzą, że będą brały udział lub w projekcie wdrożeniowym IT lub będą nadzorowały taki projekt. Nie musi to być czynny udział, możliwe, że w Państwa firmie takie przedsięwzięcie będzie miało miejsce i będziecie mieli mniejszy wpływ na losy takiego projektu… warto zdawać sobie sprawę z tego jakie czynniki mogą zaważyć na sukcesie wdrożenia systemu ERP.

How to effectively manage a project and an ABAP project team?

This guide tries to answer the questions bothering many programmers with certain baggage of professional experience who want to continue their professional path towards managing both development projects and project teams. Repeatedly playing the role of the leader of the development team, I lacked information, advice, or suggestions on how to solve emerging problems regarding the team itself, budget, project scope, or knowledge. I came up with most of the answers on my own, so I will try to at least partially suggest what to pay attention to, to become an increasingly effective ABAP leading consultant and a programming team leader in SAP development and implementation projects.

Document management

Companies using the ERP system generate large amounts of documents every day, for example, scanned invoices, CAD system design files, real estate photos, etc. Documents are an indispensable element of the functioning of any enterprise, without which they cannot exist. Unfortunately, such documents are often stored in various locations, e.g.

ROLL-OUTSAP, or implementation of a pattern system

Roll-out projects should be understood as an implementation system using the existing pattern. This pattern is usually a fully configured and productive environment. In the case of international roll-outs, which occur most often, the pattern is the corporation's branch operating in the country closest in specificity to the roll-out location, or the branch where the SAP system was implemented at the earliest, and the number of implemented functionalities is the largest (although this is not a rule).

Flexible management: Or managing through projects portfolio

Most of companies’ processes are repeatable; thus, they may be automated in a lower or higher degree. However, during the development certain unique and one-time processes or processes based on multiple parameters and variants occur. Those processes are managed by the projects.

SAP CRM implementation for Impel Group’s Contact Center

W marcu 2009 uruchomiono produkcyjnie w Grupy Impel aplikację Interaction Center WebClient bedącą jednym z głównych elementów systemu mySAP CRM, dedykowaną do wsparcia pracy Contact Center. Za pierwsze w Polsce wdrożenie Interaction Center WebClient a także integrację z centralką telefoniczną Nortel CC odpowiedzialna była firma SI-Consulting, natomiast za dostarczenie centrali telefonicznej Nortel CC i aplikację obsługująca i kolejkującą połączenia firma Kapsch.

Evaluation and analysis in the prospective validation process according to good manufacturing practice (GMP) procedures

The dynamical development of informatization and automation impacts also life and health care areas. It is reflected in constantly updated and comprehensive law regulations. These regulations result in further obligations and demands aiming at controlling activities influencing human health. The pharmaceutical industry must also abide by these regulations. Today there is more to IT technologies in pharmaceutics than controlling systems or computers.

Key user’s roles in integrated systems implementation

Jeffrey Pfeffer, a professor at Harvard Business School, said that “Many companies spend large amounts of money on accumulating knowledge in various forms. Yet, these companies do not know how to change that knowledge into action. Knowing may not mean acting.”* The money is usually used to buy and to implement integrated economic systems. The success of such projects is determined—among others—by the level of commitment of people involved in them*.

How to sell CRM systems?

For 8 years now over 100 people approached Polish companies about selling CRM solutions. Presently, it is widely known that the CRM educational and marketing activities have been a failure.

Become a consultant not a salesman

The whole truth about the IT crisis in Poland

For over a year now I’ve been reading everywhere about the crisis and prognosis as to what will and what will not sell. Various managers try to outdo one another in creating new economic forecasts and potential market development scenarios. One may try in vain, though, to look for reference to old mottos valid for business in times of up- and downturns in the economy.

CRM is not so scary as it is painted

For over 7 years most of the leading companies in Poland takes the challenge of implementing CRM system. Other companies are waiting to see the results of those implementations to be the next in line for it. The most frequent reasons for delaying the implementations are anxieties about the human factor. The fundamental assumption is that CRM systems encompass with their functionality departments such as marketing, sales and client service.

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