SI-Consulting belongs to the exclusive group of SAP Partners in the SAP Channel Partner Edge program, which entitles to offer and sell licenses for SAP solutions and to provide SAP Standard Support and Enterprise Support services. As one of the few entities, we have the status of SAP Gold Partner. This title is the best confirmation of our experience and the quality of services offered.
The certified sales team carries out a needs analysis with clients and selects the optimal license solution based on an extensive SAP price list. We have proven experience in the valuation and delivery of licenses for all SAP products.
The license delivery does not end the process of implementing IT solutions in the enterprise - as partners together with SAP, we offer and provide product support services as part of the SAP Enterprise Support and SAP Standard Support services.
Selected features of SAP Enterprise Support:
- SAP Solution Manager Enterprise Edition for managing SAP Client solutions Partner Advisory Support Center with online notification system and 24/7 Hotline (Incident Management, Help Desk)
- Service Level Agreement in cooperation with the SAP Active Global Support team SAP EarlyWatch Alert (EWA) monitoring and failure prevention services
- Service sessions through secure (remote connections)
- Software version management support (Maintenance Optimizer)
- Solution documentation management over the entire application lifecycle (Solution Documentation)
